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Privacy policy

Last updated: 31 March 2026 (B.E. 2569) · Version 1.0 · PDPA B.E. 2562 compliant. This is an English translation; in case of any difference, the Thai version prevails.

01

Introduction

DNATEC (the "we" or the "data controller") recognizes the importance of protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (PDPA) and all related laws.

This privacy policy explains how we collect, use, disclose and manage your personal data when you use the Sample Receive System website at www.dnatec.org and https://dnatec.kps.ku.ac.th, and all related services.

By using our website you are deemed to have read and accepted this privacy policy. If you do not agree, please stop using the website.
02

Data controller

OrganizationDNA Technology Laboratory (DNATEC)
Websiteshttps://dnatec.org | https://dnatec.kps.ku.ac.th
System providedSample Receive System
Contact e-mailprapasri_dnatec1@hotmail.com | cs2_dnatec@hotmail.com | anut.su@ku.th
AddressDNA and Genomics Building, 1 Moo 6, Kamphaeng Saen, Kamphaeng Saen District, Nakhon Pathom 73140, Thailand
03

Personal data we collect

3.1 Data you provide directly (member system)

  • Full name
  • Username
  • Password, stored only in hashed form
  • E-mail address
  • Telephone number (if collected)
  • Information about submitted samples, such as sample details, date received and status
  • Other information you enter in forms within the system

3.2 Data collected automatically

  • IP address and network information
  • Browser type and version
  • Operating system and device type
  • Pages visited, with date and time
  • Referral URL
  • Cookies and session data

3.3 Data from third-party services

Google reCAPTCHA

Bot protection: collects browser behavior, IP and Google cookies as a basic security measure.

Google policy →

Google Analytics

Usage statistics: collects anonymized usage data.

Opt out of tracking →

Google Search Console

SEO monitoring: aggregated, anonymous search data.

More information →
04

Purposes and legal bases for processing

PurposeData usedLegal basis
Identity verification and member loginUsername, password, e-mailContract, Sec. 24(3)
Providing the sample receive and status tracking systemSample data, user dataContract, Sec. 24(3)
Service notifications and communicationE-mail, telephone numberContract, Sec. 24(3)
Bot prevention and security (reCAPTCHA)IP, browser dataLegitimate interest, Sec. 24(5)
Usage statistics and website improvement (Analytics)Usage data (anonymized)Legitimate interest, Sec. 24(5)
Newsletter/marketing e-mails (if any)E-mailConsent, Sec. 24(1)
05

Cookie policy

You can manage cookies in your browser settings, or turn off analytics using the Google Analytics Opt-out.

06

Disclosure to third parties

We do not sell, rent or trade your personal data to outsiders, except in the following cases:

  • External service providers acting on our behalf (Google LLC for reCAPTCHA, Analytics and Search Console), who are obliged to protect the data and not use it for other purposes
  • Where required by law or ordered by a court, regulator or competent government official
  • To protect the rights, property or safety of us, users or others
07

Transfers of personal data abroad

The Google services we use (reCAPTCHA, Analytics, Search Console) may process data on servers located abroad, including in the United States. Google LLC is the data controller for these services and follows international data protection standards.

Such transfers are carried out in accordance with Sections 28–29 of the Personal Data Protection Act B.E. 2562 (2019) and related announcements.
08

Retention periods

Member account dataFor the duration of membership + 3 years after cancellation
Sample and test result dataAt least 5 years, or as required by professional law
System access logsNo more than 90 days under the Computer Crime Act
Google Analytics data26 months (Google Analytics default)
Session cookiesUntil the browser is closed or you log out

When the period ends, we securely delete, destroy or anonymize the data.

09

Your rights as a data subject

Under the Personal Data Protection Act B.E. 2562 you have the following rights:

Right of access

Request to see the personal data we hold about you.

Right to rectification

Request correction of inaccurate or incomplete data.

Right to erasure

Request deletion when the data is no longer needed.

Right to data portability

Receive your data in a reusable format.

Right to object

Object to processing of your data in certain cases.

Right to restriction

Request temporary suspension of use of your data.

Right to withdraw consent

Withdraw consent at any time without affecting earlier processing.

You can exercise these rights by contacting us through the channels in section 12. We will respond within 30 days of receiving your request.
10

Data security measures

🔐

HTTPS / TLS

Encrypts all data in transit.

🔑

Password hashing

Passwords are always stored in hashed form.

👤

Role-based access

Access rights are controlled by role.

🤖

reCAPTCHA

Protects against brute force and bots.

📋

Activity log

Access logs are recorded and reviewed.

🔄

Security updates

Regular system updates fix vulnerabilities.

If a high-risk data breach occurs, we will notify you and the relevant authorities within the period required by law.

11

Children and minors

Our website and systems are not directly intended for people under 20 years of age. If we find that we have collected a minor's personal data without parental consent, we will delete it as soon as possible.

Where a minor or incapacitated person uses the service, the consent of a parent or lawful representative is required first.

12

Contact and complaints

If you have questions or wish to exercise your rights under this policy, contact us at:

👤
Data controller / DPOPrapasri Buasri
Duenthem Taya
✉
E-mailprapasri_dnatec1@hotmail.com
cs2_dnatec@hotmail.com
📍
AddressDNA Technology Laboratory, 1st Floor, DNA and Genomics Building (Rice Science Center), Kasetsart University, Kamphaeng Saen Campus, 1 Moo 6, Malaiman Rd., Kamphaeng Saen, Nakhon Pathom 73140, Thailand
📞
Telephone+66 81 517 4001
+66 97 234 4461
🕐
Office hoursMon–Fri 08:30–17:00 (excluding public holidays)
Personal Data Protection Committee Office (PDPC): if you find unlawful processing of data, see www.pdpc.or.th
13

Changes to this privacy policy

We may update this policy from time to time to reflect changes in law or operations. For significant changes, we will notify you through the website or by e-mail at least 30 days before they take effect.

By continuing to use the website after the policy takes effect, you are deemed to accept the revised policy.

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